Questions & Answers
What cryptocurrencies do you support?
We support Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Monero (XMR), Dash (DASH), Zcash (ZEC), Bitcoin Cash (BCH), Ripple (XRP), Cardano (ADA), and Polkadot (DOT). Our platform supports all major cryptocurrencies with automatic conversion between any pair.
How long does an exchange take?
Most exchanges are completed within 1-5 minutes after your deposit is confirmed on the blockchain. The exact time depends on network congestion and the specific cryptocurrencies being exchanged.
What are your fees?
We charge a small service fee of 0.5-1% depending on the exchange type. There are no hidden fees - the rate you see includes all costs. We offer both flat rate and dynamic rate options.
Do I need to register?
No registration is required. Simply enter your exchange details, send your cryptocurrency to our deposit address, and receive your exchanged coins at your specified address.
Is my exchange secure?
Yes, all exchanges are processed through secure, automated systems. We don't store funds - everything is processed instantly. We also provide refund addresses for additional security.
What if something goes wrong?
If there are any issues with your exchange, our support team is available 24/7. Contact us at support@exch.rip and we'll resolve your issue immediately. We also provide full transaction tracking.